Federal Agency Warns Companies Against Unchecked Surveillance of Employees

By Naveen Athrappully The Consumer Financial Protection Bureau (CFPB) issued guidance to protect workers against obtrusive employers hiring third-party tracking services to digitally monitor staff. Reports produced by such services that include background dossiers and surveillance-based, “black box” artificial intelligence (AI) or algorithmic scores are used by companies to assess performance and inform decisions regarding […]